A proven solution to your management needs

From operating emergency medical systems to overseeing your staffing needs, we're ready to put our resources and experience in the healthcare industry to work for you.

Some of the areas where our management expertise can help you include:

Management of Emergency Medical Services for government:
Rural/Metro is a proven leader in working with government agencies and providers to develop solutions specific to local EMS needs. We can work under a variety of contract structures, including:

• Contracted Backup Model
• Complete Outsourcing Model
• Public/Private Partnerships
• Public Utility

Hospital EMS Solutions:
Rural/Metro is experienced in working with hospital-based 911 and non-emergency ambulance providers. We work with hospitals to find the best ways to address the needs of the hospital, other stakeholders and the community as a whole.

Staffing: Rural/Metro has a long history of working with medical facilities to use personnel more efficiently. For example, we often post our ambulances at medical facilities, and while waiting for the next call, our staff will assist the staff of the medical facility. In return, Rural/Metro may draw on the personnel from the hospital for Critical Care transports. We also have experience providing medical personnel for industrial medicine sites under a variety of contract arrangements.

Billing and Collections: Rural/Metro can provide complete billing and collections solutions for independent ambulance companies, hospital-based ambulance operations and government agencies. Outsourcing billing operations allows you to concentrate on providing services, while ensuring that billing and collections are in good hands.

Dispatching: Rural/Metro manages high-performance communications and dispatch centers to support all of its operations. We can leverage our existing infrastructure to provide complete dispatching services to a variety of agencies.

Medical Control: Rural/Metro is also responsible for medical control oversight for many of its ambulance operations. In these markets, we also provide medical control solutions to independent ambulance companies, fire departments, government EMS agencies and hospital ambulance operations.

The healthcare industry is complex and multi-faceted. And Rural/Metro can help you manage almost any aspect of it more efficiently.